Shipping policy
Little Robins Thread Company ships within the United States.
Processing Time
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Ready-to-ship items are typically processed and shipped within 5-7 business days.
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Pre-order items ship based on the estimated arrival time listed in the product description, which is given to us by the manufacturer.
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Once pre-orders arrive, please allow 1–2 weeks for inventory checks, packaging, and shipping.
Processing times do not include weekends or holidays.
Shipping Time
Shipping time frames are selected at checkout and are provided by the carrier. These are estimates and not guaranteed.
Little Robins Thread Company is not responsible for delays caused by carriers, weather, customs, or other circumstances outside of our control.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Damaged Packages
Little Robins Thread Company is not responsible for lost, stolen, delayed or damaged packages once they have been handed over to the selected carrier. It is highly encouraged for customers to purchase shipping insurance at checkout to protect your order in the event it is lost, damaged or not delivered.